We Wash Whatever LLC ("We Wash Whatever," "we," "us," or "our") operates washwhatever.com. This policy explains what information we collect when you visit this site or request a quote, how we use it, who we share it with, and the choices you have.
Information We Collect
Information You Provide
When you request a quote through this site — whether from the main Get a Quote page or a shorter form embedded on a service page — we collect what you enter, which may include:
- Your name, phone number, and email address
- Your service address
- The service(s) you're requesting and details about your project
- Optional details you choose to provide, such as home size, number of stories, exterior material, visible buildup, preferred timeframe, or a link to photos of your property
- How you'd prefer to be contacted
Submitting a quote request requires checking a box confirming you agree to be contacted by phone, text, or email about your request.
Information Collected Automatically
Like most websites, we use analytics to understand how visitors use this site. This may include the pages you view, general device and browser information, and an approximate location inferred from your IP address. If you arrive here from a Google ad or a link containing tracking parameters, we may also capture an identifier (such as a Google Click ID or UTM parameters) used to understand which marketing channel led to your visit or quote request. This information is temporarily held in your browser for the length of your visit so that if you land on one page and submit a quote from another, we can still attribute it correctly.
How We Use Your Information
- To respond to your quote request, provide an estimate, and schedule or perform requested services
- To contact you by the method(s) you've consented to
- To understand, in aggregate, which pages and marketing channels lead to quote requests, so we can improve this site
- To detect and prevent spam or abusive submissions to our forms
We do not use the information you submit for any purpose unrelated to responding to your request and providing our services.
How Your Information Is Stored
When you submit a quote request, the details are saved in a database we use internally to track and follow up on customer inquiries. We also attempt to send a copy to our team by email as a notification; if that email fails to send for any reason, your request is still saved and still gets a response — the email is a convenience, not the only record of your request.
Service Providers We Use
We use a small number of third-party services to run this site and respond to quote requests. Each one only receives the information it needs to do its job, and none of them are permitted to use your information for their own purposes:
- Airtable — stores quote request details so our team can review and respond to them.
- Resend — sends the email notification copy of a quote request to our team.
- Google Analytics & Google Ads — provides aggregate website analytics and helps us measure which marketing channels are effective.
- Google (Places API) — lets us display our public Google review rating on this site. This is a one-way lookup of publicly available review data; it does not involve sending your information to Google.
- Vercel — hosts this website and processes web traffic to deliver it to you.
We do not sell your personal information to anyone, for any purpose.
Cookies and Similar Technologies
Google Analytics may set cookies in your browser to distinguish visitors and measure site usage. We also use your browser's temporary session storage (cleared when you close your browser tab) to remember attribution details like the marketing source you arrived from, for the duration of your visit only. You can control or block cookies through your browser's settings; doing so may affect how well some site features work, but will not prevent you from browsing the site or requesting a quote.
Your Choices
- You can ask us to tell you what information we have about you, correct it, or delete it, by contacting us using the information below.
- You can opt out of Google Analytics tracking using Google's Analytics opt-out browser add-on.
- You can manage how Google personalizes ads to you through Google's Ad Settings.
- You can withdraw consent to be contacted at any time by telling us directly — we will stop reaching out about a request once you ask us to.
Data Retention
We keep quote request information for as long as reasonably necessary to respond to your inquiry, provide any services you request, and maintain ordinary business records. If you ask us to delete your information and we have no ongoing legal or business reason to keep it, we will do so.
Children's Privacy
This site is intended for homeowners and property decision-makers and is not directed at children. We do not knowingly collect personal information from children under 13.
Security
We use reasonable measures, including encrypted connections (HTTPS) and reputable third-party providers, to protect the information you share with us. No method of transmission or storage is completely secure, and we can't guarantee absolute security.
Changes to This Policy
We may update this policy from time to time as our practices or the services we use change. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of this site after a change means you accept the updated policy.
Contact Us
If you have questions about this policy or want to exercise any of the choices described above, contact us:
- We Wash Whatever LLC — Katy, TX
- Phone: (281) 253-9736
- Email: support@wewashwhatever.biz
